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Undergraduate Programs:
Advanced Diploma in Hospitality Management
(Two Year Programme
with one year work placement)
Year 1 – Diploma
in Hospitality Management American Hotel &
Lodging Association (AH&LA)
The AH&LA diploma
delivered at Cavendish College is an
internationally recognised qualification and as
such is a passport to employment around the world
and/or higher-level studies. The American Hotel &
Lodging Association (AH&LA) is a 93-year-old
federation of state lodging associations
throughout the United States with some 11,000
property members worldwide, representing more
than 1.5 million guest rooms.
AH&LA is the largest hotel and lodging
association in the world, with members ranging
across all segments of the lodging industry -
from economy properties to five-star resorts - as
well as students, teachers, legislators, and
others who support the hotel and lodging
industry. The Educational Institute of the
American Hotel & Lodging Association (EI) is the
premier source for delivering quality hospitality
education , training and professional
certification that serves the needs of
hospitality schools and industries worldwide.
Established in 1953, EI continues to meet and
exceed its education and training mission by
providing materials for all levels within the
hospitality industry.
Course Content:
- Introduction to
the Hospitality Industry
- Introduction to
Hospitality Accounting
- Food & Beverage
Management
- Food & Beverage
Controls
- Hospitality
Purchasing Management
- Hospitality
Industry Training
- Hospitality
Sales and Marketing
- Hospitality
Supervision
- Hospitality
Human Resources Management
- Front Office
Procedures
- Housekeeping
Management
- Facilities
Management
Additional
Training:
In addition to the
AHLA modules, Cavendish offers extra training to
further improve the students practical and
applied knowledge. These classes will be made
available free of charge to students enrolling on
the Advanced diploma and will include a period of
kitchen and restaurant operations, food hygiene
and business computing. Students benefit from
these additional modules since they provide an
opportunity to put into practice the theory which
has been learnt in the classroom. This will be
essential in order to secure a work placement.
Training will include:
- Introduction to
Commodities
- Safety in
Operations
- Service Skills
- Guest Skills
- Equipment and
Use
- Hygiene Training
- Basic Service
and Kitchen Practice
- Kitchen
Operations
- Bar Operations
- Restaurant
Operations
- Business
Computing
- Food Hygiene
- Hotel visits
Year 2 –
Hospitality Management Advanced Training Diploma
(Sandwich work placement)
The second year of this advanced diploma
programme provides students with the opportunity
to put into practice all they have learnt from
their first year studies on the AH&LA diploma. It
offers excellent opportunities for students from
all over the world to develop their professional
skills in a working environment in the
hospitality industry, while at the same time also
receiving a salary. Students must attend for a
period of ten months and will usually be placed
in 3 to 5 star hotels in London (or elsewhere in
the United Kingdom ).
Positions will be available in:
Academic
requirements of the Internship
Students should have successfully completed the
twelve subjects from the AH&LA diploma to be
considered for entry onto the second year. They
will also be required to submit a c.v. and to
present themselves for interview with both the
College’s Course Director and the work placement
Hotel Manager (or HR department).
In order to qualify for the Advanced Diploma
award, during the year students will have to meet
the following academic requirements:
Tutor Visits – The college’s course
director (or other appointed tutor) will visit
the hotel every 12 weeks, at which the student
and the hotel m ana ger (or appointed Mentor to
the student) will be present. Learning objectives
will be agreed (depending on the department in
which the student has been placed) as will the
method of measuring the student’s success (or
failure) in meeting those criteria. The first
such meeting will take place within the first
week of the internship.
End of Semester Reports – At the end of
each semester (every 15 weeks) students will be
required to submit a report (by the given
deadline) on the training they received during
that period. It must also include a ‘reflective
statement’ that includes a
self-assessment/evaluation. At this time the
appointed ‘Hotel Mentor’ will also submit a
report to the college on the student. At the
conclusion of each semester, through these
reports students should also be able to
demonstrate a ‘progression’ in their professional
development from supervisory level to junior m
ana gement level.
Project/Dissertation – One of the main
academic requirements of the internship will be
the completion of a major ‘work-based project’
under the supervision of the college. A suitable
subject area will be selected (depending on the
departmental area the student has majored in)
through negotiation between the student, hotel m
ana ger and the college’s course director. This
will usually be negotiated at the end of the
second semester with a submission date set at the
completion of the work placement.
Case Study Examinations and Oral Presentation
- The final and main academic requirement of
the advanced diploma will take place after
completion of the work placement where students
will return to college for a further two months
of classes. This final part of the programme will
draw on the student experiences and formalise
their professional capabilities at management
level – addressing such issues of operations
management & planning, strategic marketing &
international and strategic management in
hospitality organisations. Final assessment will
take place via case study driven examinations and
an oral presentation.
On successful completion of all of the above the
student will be awarded with the Advanced Diploma
in Hospitality Management. In addition, the
student will also receive a ‘letter of reference’
from the hotel.
Progression Opportunities
On completion of the
advanced diploma at Cavendish College (with the
relevant work experience) students will be
eligible to apply for year two entry into many
leading universities.
Entry requirements
Applicants will be admitted to the course on the
basis of the following criteria:
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